Remote IT Support · Columbia, MO

Your computer.
Fast Fix IT.

25+ years hands-on computing experience. Backed by real-world enterprise and healthcare IT — now available to help you.

→ Request Service See pricing ↓
25+
Years hands-on experience
~1hr
Avg resolution time
100%
Remote capable
// Services & Pricing

What I fix

Flat-rate pricing for common issues. Hourly for anything more complex. No hidden fees, no surprise invoices.

🦠
Virus & Malware Removal
Full scan, removal, and verification. Includes review of what got you there and how to avoid it next time.
$65 flat rate
🐌
Slow Computer Tune-Up
Startup optimization, background process cleanup, storage cleanup, and driver updates.
$55 flat rate
🔐
Account & Password Recovery
Microsoft, Google, email, and social accounts. Identity verification guidance and recovery options.
$45 flat rate
📧
Email Setup & Issues
Outlook, Gmail, or Apple Mail setup, syncing problems, and spam/filter configuration.
$50 flat rate
🖨️
Printer & Device Setup
Wireless printer setup, driver installation, and troubleshooting connectivity headaches.
$40 flat rate
🔧
General Troubleshooting
Software errors, Windows/macOS issues, app crashes, update failures, and anything else giving you grief.
$60 / hr
⚠️
What I don't do remotely
  • Hardware repair / replacement
  • Data recovery from failed drives
  • New PC setup (initial unboxing)
  • ISP / router issues you can't access
  • Gaming console support
// Process

How it works

01
Submit a request
Fill out the form below. Describe what's happening in plain terms — no tech jargon needed.
02
I'll reach out
You'll hear back within a few hours to schedule a remote session that works for you.
03
We connect
I'll send a secure link. You click it, I connect, you watch everything happen live.
04
Invoice by email
Once resolved, you'll receive an invoice by email with a secure pay link. No fix, no invoice.
// Credentials & Trust

Why trust a stranger
with your computer?

Fair question. Here's who you're actually dealing with.

🏅
Microsoft & CompTIA Credentialed
Trained and credentialed by Microsoft and CompTIA — two of the most recognized names in the IT industry.
🎓
Bachelor's Degree in IT
Bachelor of Science in Information Technology. Formally educated, not just self-taught.
🏥
Healthcare IT Background
Managed secure, HIPAA-compliant systems at a healthcare organization. Your files and personal data are treated with the same care.
🏢
25+ Years Hands-On Experience
A lifelong passion for computers backed by professional experience in enterprise and healthcare IT environments. Real-world depth at a personal service price.
// Get Help

Request service

Let's fix it.

Fill out the form and I'll get back to you within a few hours during business hours. Most remote sessions take under an hour.

⏱ Response time: same business day
📅 Available Mon–Sat, 5pm–9pm CT
🖥 Windows PC specialist

HOW PAYMENT WORKS

Once your issue is resolved, you'll receive an invoice by email with a secure pay link. No fix, no invoice.

No payment is collected here. After your session, you'll receive a professional invoice by email — just click and pay by card at your convenience.